Warranty for LAVA Products
We honer one year's free part and service from the date of your purchase.
Customer should provide original invoice from our authorized dealers or distributors when summit your warranty request.
Customer is responsible for shipping that paid for the return warranty.
Warranty not valid for customer damage or damage caused by shipping carrier.
Customer can request warranty by phone or mail.
Warranty for Pet Products
We honer 3 monthes free to exchange the defective product from the date of your purchase.
Customer should provide original invoice from our authorized dealers or distributors when summit your warranty request.
Customer is responsible for shipping that paid for the return warranty.
Warranty not valid for customer damage or damage caused by shipping carrier.
Customer can request warranty by phone or mail.
LAVA Electronics Inc.
RMA Dept.
2580 E Philadelphia St. #D
Ontario, CA 91761
USA
Service number: 1-909-923-8743